Frequently Asked Questions
Where do you ship from?
Our warehouses are located in Birmingham
How long will it take to get my orders?
Standard delivery: Free, Delivered within 3 - 5 days
Express delivery:
- Birmingham Local:(48H)Fast Track next day delivery for £9.9
- Birmingham Local:(24H)Fast Track same day delivery for £20
- Other areas in UK:(48H)Fast Track next day delivery for £88
- Other areas in UK:(24H)Fast Track same day delivery for £149
Do I need to pay taxes on my order?
DeerRun product prices include taxes and fees, so you don't need to pay extra taxes
What payment methods are supposed?
We accept the following payment methods:
Credit: Visa、Mastercard、American Express、Discover
Staging: Shop Pay
Wallet: Paypal、Google Pay
Does the product need to be assembled?
Q1 series products do not need to be assembled, and can be used after opening
The Al treadmill needs simple assembly, but it can be completed in 5 minutes. If you have any installation problems, please contact us: support@deerruntreadmill.com
Express delivery includes door-to-door delivery and free installation service